গোপনীয়তা নীতি

 IPPBX, Bangladesh shall provide the service as per the rules, regulations, directives, instructions, terms and conditions of Bangladesh Telecommunication Regulatory Commission (BTRC) or any other authority assigned by the Government time to time.
 Subscriber shall avail the service as per the rules, regulations, directives, instructions, terms and conditions of Bangladesh Telecommunication Regulatory Commission (BTRC) or any other authority assigned by the Government time to time.
 This agreement shall be governed by the laws of Bangladesh and both parties shall be in a legal obligation to abide by the laws concerning this agreement.
 With the services from IPPBX, Bangladesh, Subscriber shall not perform any illegal activity, exchange any unauthorized information (such as copyright information for which Subscriber has not received permission, information which is threatening or defamatory or obscene, etc.), send and receive any illegal voice calls, etc. Any such action may result in immediate temporary or permanent disconnection and IPPBX shall not be in any case responsible for any illegality carried out by its Subscriber.
 IPPBX shall be responsible for carrying the data packets (connection) only and is not responsible for its nature or content. Subscriber hereby declares and undertakes that the service shall not be used for any immoral or unlawful or socially unacceptable purposes.
 The services to be provided shall be exclusive to Subscriber and shall not be transferred or reassigned to any other party except its users.
 Services may be temporarily unavailable or limited because of equipment modifications, upgrades, relocations, repairs, unilateral disconnection of uplink and/or downlink by the BTRC and/or similar activities necessary for the proper operation of Service.
 The Subscriber shall pay the bill regularly within due date mentioned in the bill (through account payee cheque in the name of “IPPBX” or through any other payment method as agreed with the Subscriber in written) in order to avoid interruption of the services. IPPBX shall have the right to disconnect, suspend or bar the provision of the services to the Subscriber if the bill is not paid within the due date mentioned in the bill. This right, however, shall not be deemed to have been waived, if IPPBX temporarily decides not to terminate the service under such condition. The Subscriber may be entitled to resume or reconnect his/her service by making payment of his/her outstanding bills in full.
 Both Parties shall maintain confidentiality of all information that is received from the other Party. Information may be transmitted to governmental, judicial or regulatory authorities, as may be required by any governmental, judicial or regulatory authority. In that case, before transmitting information, one Party must inform in writing to other Party about such a requirement.
 Both Parties may terminate this Agreement upon serving 60 days’ prior notice unless there is any other notice period as agreed by both the parties in writing.
 IPPBX may terminate this Agreement immediately upon notice if Subscriber or any person who has access to the service through Subscriber’s account, commits a material breach of this Agreement.
 Any un-used number over 90 days, IPPBX will understand that client will not use this number. So, IPPBX has the right to recycle this number and re-use this to the new customer. In this case, IPPBX will communicate to the client via email and over the phone communication.
 Upon termination of this Agreement all rights granted to Subscriber under this Agreement shall immediately cease and Subscriber must return all equipment to IPPBX if provided by IPPBX. However, termination of this agreement does not release Subscriber from any payment obligations such as but not limited to any accrued payments and/or any commitment for minimum subscription period as previously agreed by both parties in writing.
 Both parties shall act in good faith and in the best interest of each.

Documents for Registration IP Number:

The Licensee shall maintain a register containing records of its subscribers and their particulars which shall be made available for inspection by the Commission and LEA. The records shall contain the following particulars of the subscribers:

1. Name, Address and National ID Number, Business Registration number of the subscriber, IP Telephony number and/or IP address of the subscriber;
2. Date of activation of the subscriber’s account;
3. Either MAC (media access control) address or IMEI of the IP phone/ATA/Dialup phone.
4. Subscriber Contact mobile phone number, email id (If available)